Eligibility Requirements
To receive bookings through Downstream Marketplace, you must have:
- A verified business account
- Active equipment listings with availability set
- A valid payment and communication method on file
How to Receive Bookings
Once your listings are live, follow these steps to start receiving bookings:
1. Keep Your Listings Updated
- Ensure your pricing, availability, and equipment details are accurate.
- Listings with clear descriptions, high-quality photos, and competitive rates attract more bookings.
2. Monitor Booking Requests
- You will receive booking notifications via email and your Downstream dashboard.
- Review the booking details, including rental duration, location, and customer information.
3. Accept the Booking
- Confirm the request promptly to secure the rental.
- If you need to make changes, communicate with the renter through the platform.
4. Arrange Pickup or Delivery
- Coordinate equipment handoff based on the terms outlined in the booking.
- Ensure the equipment is ready, clean, and in proper working condition before handover.
What Happens Next?
- Once the rental period starts, track and manage bookings through your dashboard.
- Payments will be processed according to Downstream’s payment terms.
- After the rental ends, ensure proper equipment check-in and report any issues if necessary.
Need Help?
For additional support, contact support@trydownstream.com.