Finance
Accounts Receivable Associate
About Downstream
Downstream is a marketplace platform transforming the waste and construction industries from the ground up. We're on a mission to bring simplicity, transparency, and sustainability to two of the most essential — but often overlooked — sectors of our economy.
We make it easy for contractors, builders, and businesses to find and book critical services like dumpster rentals, hauling, site services, and equipment — all in a few clicks. No endless calls, no confusing pricing, no waiting around. Our platform connects customers with vetted, reliable providers so they can get what they need, when they need it.
We're not just about convenience — we're about impact. By streamlining logistics and digitizing the supply chain, we're helping reduce waste, cut emissions, and build a cleaner, more sustainable future. Let's build better, together.
About the role
We're looking for an Accounts Receivable Associate to help maintain the financial health of Downstream's growing marketplace by ensuring customers are billed accurately and payments are collected on time.
You'll work cross-functionally with operations and customer-facing teams to manage invoicing, credit terms, collections, and dispute resolution in a fast-paced, high-growth environment.
Please note: this is a hybrid role with a requirement to commute to Downstream's headquarters in Richardson, TX.
What you'll do
- Set up new customer billing profiles and ensure invoice details are accurate
- Process customer payments and reconcile customer accounts
- Monitor aging reports and follow up on overdue balances
- Investigate and resolve invoice discrepancies and disputes promptly
- Support month-end close by preparing AR reports, reconciliations, and summaries
- Communicate professionally with customers regarding balances, payment terms, and billing adjustments
- Partner with internal teams to improve billing accuracy and collection processes
Role specifics
- Primary focus: customer billing, collections, and account reconciliation
- Key outcomes: accurate invoicing, timely collections, and reduced past-due balances
- Cross-functional partners: Finance, Operations, Sales, and customer-facing teams
- Environment: high-growth B2B marketplace serving construction and waste customers
Who you are
- 1–3 years of experience in Accounts Receivable, billing, or collections
- Strong attention to detail with excellent organizational skills
- Proficiency in Excel and experience with Stripe or similar accounting/payment platforms
- Effective written and verbal communication skills
- Experience in construction, logistics, technology, or marketplace environments preferred
Compensation
$50,000–$60,000 per year.
Benefits
Downstream is an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.
- Medical, dental, and vision insurance
- 401(k) with a company match
- Company equity — be an owner in what we're building
- Paid time off, paid holidays, and floating holidays
- Parental and bereavement leave
Sound like you?
Read about how we hire, then throw your hat in the ring.